ANTI-SPAM POLICY

This document informs you about the Anti-Spam Policy (“Policy”) established by ZenInbox LLC (the “Company”) for internet marketing. If we find that you have violated the terms and conditions set forth in this policy, your membership will be revoked and any active account will be closed.

Scope

This policy applies to all individuals who have access to the company email account, including but not limited to users, members, customers, employees, and independent contractors.

Definition

For the purpose of this policy, "spam" refers to any unsolicited electronic commercial messages. This includes any activity where you transmit email messages, either directly or indirectly, to any email address that has not requested or consented to such transmission.

Indirect transmission of spam may include, but is not limited to:

Providing email addresses to third parties for the purpose of sending unsolicited commercial messages
Using scripts, bots, or other automated means to generate and send unsolicited commercial messages
Disguising the origin of the message or using false or misleading header information to bypass spam filters

Spam Filtering

The company’s messaging system will scan all incoming messages for spam. If you believe that your message was incorrectly marked as spam, please inform the message recipient so they can try other means of communication.

Zero Tolerance

The company strictly and uncompromisingly prohibits spamming. Mass emailing of unsolicited messages, or sending any unsolicited emails for marketing our products, services, or programs is strictly prohibited.

Scope of Application

This Policy is applicable to all individuals utilizing the Company’s email systems or services, including users, members, customers, employees, contractors, and any affiliated entities.

Definition of Spam

For the purposes of this Policy, "spam" refers to any unsolicited electronic communication sent without the explicit, informed, and verifiable consent of the recipient. Activities encompassed under this definition include:

Direct Spam: Sending email communications to recipients who have not provided explicit consent.
Indirect Spam: Activities such as:
- Sharing email lists with third parties for unsolicited marketing.
- Utilizing automated tools (e.g., scripts, bots) to generate or disseminate bulk messages.
- Misrepresenting sender details or manipulating header information to evade spam detection systems.

Regulatory Compliance

ZenInbox LLC adheres to globally recognized anti-spam regulations, including but not limited to:

CAN-SPAM Act (USA): Requires transparent sender information, truthful subject lines, and a functional opt-out mechanism.
General Data Protection Regulation (GDPR, EU): Mandates explicit consent and protects the privacy of recipients’ personal data.
Canada’s Anti-Spam Legislation (CASL): Prohibits sending electronic communications without prior consent.

All marketing communications transmitted via ZenInbox services must:

Clearly identify the sender.
Include a visible and operable unsubscribe option.
Reflect honesty and accuracy in subject lines and content.

Spam Detection and Mitigation

The Company employs sophisticated spam detection systems to monitor all inbound and outbound communications. If a legitimate message is mistakenly flagged as spam, users are encouraged to notify the recipient and contact support@zeninbox.ai for resolution.

Zero-Tolerance Stance

ZenInbox strictly prohibits all forms of spamming. Prohibited activities include but are not limited to:

Sending unsolicited bulk marketing emails.
Using ZenInbox services to promote products, services, or programs without explicit recipient consent.
Posting advertisements in forums, message boards, or chat rooms that contravene the platform’s rules.

Prohibited Advertisements in Public Domains

Advertising activities that violate platform-specific guidelines are considered spam. Examples of prohibited behaviors include:

Promoting unrelated services or products in specialized discussion forums.
Posting job listings or event promotions in groups with unrelated topics.

It is the responsibility of users to review and comply with the rules of each platform before engaging in any promotional activity.

Consent and Verification

All marketing communications must be preceded by explicit, verifiable consent from recipients. Acceptable practices for obtaining consent include:

Integrating opt-in mechanisms on websites.
Utilizing double opt-in processes to confirm subscriptions.

ZenInbox maintains detailed records of recipient consent to ensure transparency and compliance with audit requirements.

Reporting Violations

Users who receive unsolicited communications or suspect spamming activity via ZenInbox services are urged to report incidents to support@zeninbox.ai. Reports should include pertinent details, such as the sender’s email address and the content of the message, to facilitate a thorough investigation.

Enforcement and Penalties

Violations of this Policy will result in one or more of the following actions:

Issuance of formal warnings.
Suspension or permanent revocation of access to ZenInbox services.
Blacklisting of accounts and reporting to relevant regulatory authorities.

ZenInbox reserves the right to pursue legal remedies as necessary.

Policy Updates and Notifications

ZenInbox LLC retains the authority to revise this Policy to reflect evolving legal and operational standards. Significant updates will be communicated to users through email or platform notifications.

For further inquiries or clarifications regarding this Policy, please contact support@zeninbox.ai.

anti spam policy