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Centralize Support Emails in ZenInbox
Import all your support email accounts for a unified inbox experience.
Streamline Customer Support with ZenInbox
Resolve customer queries faster with centralized email management and automation tools.
How ZenInbox Addresses the Challenge?
ZenInbox offers a unified view of all support channels, automated labeling, and prioritization features to ensure no query goes unanswered.
How It Works?
Centralize Your Inboxes
Connect all your support email accounts to ZenInbox for a unified view of customer communications.
Set Up Automation Rules
Use automation workflows to automatically label, categorize, and prioritize incoming emails based on keywords, sender, or urgency.
Utilize Templates and Pre-set Responses
Create and manage email templates for frequently asked questions to ensure consistent and quick responses.
Collaborate in Real Time
Use internal chat and shared drafts to collaborate with team members on complex issues without leaving the platform.
Key Features & Benefits
Unified Inbox
Manage all support queries from a single interface, reducing response time.
Pre-set Responses (Email Templates)
Use templates for quick and consistent responses.
Automated Labeling and Prioritization
Automatically label and prioritize emails based on urgency.
Real-time Collaboration
Internal chat features allow agents to collaborate on complex issues.
Shared Drafts
Collaborate on responses before sending to ensure accuracy and consistency.
AI Summarization
Quickly review the context of long email threads, reducing time spent on understanding past interactions.
Step-by-Step Process
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Set Up Automated Labeling Rules for Common Issues
Create rules that automatically categorize and prioritize emails.
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Use Templates for Frequently Asked Questions
Save time by responding with pre-set templates.
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Collaborate with Team Members for Complex Issues
Use internal chat and shared drafts for seamless teamwork.
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Assign Tasks Based on Issue Priority
Automatically assign emails to relevant team members based on their expertise and the priority of the issue, ensuring critical matters get prompt attention.
A support team using ZenInbox reduced response time by 30%, leading to a 20% increase in customer satisfactionscores.
Benefits Recap
Review and manage your benefits to make the most of what’s available to you.
Faster Response Times
Address customer inquiries quickly by managing all channels from one place.
Consistency in Communication
Use pre-set responses and templates to ensure uniform communication across the board.
Enhanced Collaboration
Real-time chat allows agents to work together seamlessly, improving team synergy.
Actionable Insights
Gain meaningful insights from your email interactions to help refine communication strategies and enhance overall engagement.
Start a Free 14-day Trial and Transform Your Customer Support with ZenInbox!
Experience how ZenInbox can streamline your customer service operations and elevate satisfaction levels.
Don't Wait Until Your Inbox Explodes.
Free yourself from email chaos, millions have entered Zen Mode with ZenInbox, have you joined yet?
