AI Compose
An AI-powered feature that assists users in drafting emails by suggesting content based on context and intent, helping to compose messages more efficiently.
ZenInbox Glossary
Understand the key terms and features that power ZenInbox.
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A
AI Summarization
An AI-driven tool that generates concise summaries of lengthy emails, enabling users to quickly grasp the main points without reading the entire message.
API Access
Provides developers with the ability to integrate ZenInbox functionalities into other applications via API keys, facilitating custom solutions and extensions.
API Rate Limit
The maximum number of API requests allowed within a specific time frame, ensuring fair use and preventing server overload.
Attachments Drive
A centralized storage space within ZenInbox for managing and accessing all email attachments, organized for easy retrieval.
Automation
Tools that allow users to create workflows and rules to automate repetitive tasks, such as sorting emails or sending automated responses.
Automations
Advanced automation features where users can set up triggers, conditions, and actions to streamline complex processes across the platform.
Auto-complete
A predictive text feature that suggests words or phrases as users type, enhancing speed and reducing typing errors during email composition.
B
Block Sender
A security feature that enables users to block emails from specific addresses or domains, preventing unwanted messages from reaching the inbox.
Bulk Upload/Export Contacts
Allows users to import or export multiple contacts simultaneously, simplifying the process of updating contact lists.
C
Calendar
An integrated scheduling tool for creating, managing, and viewing events and tasks directly within ZenInbox.
Centralized Inbox
A unified inbox that consolidates emails from multiple accounts, allowing users to manage all messages in one place.
Collaboration Tools
Features that support teamwork, including shared inboxes, internal messaging, and the ability to assign emails to team members.
Contact Conversation History
A comprehensive log of all interactions with a contact, providing context and facilitating better communication.
Contact Management
Tools for organizing contacts, including adding new contacts, editing details, and categorizing them for easy access.
Custom Fields for Contacts
Allows users to add personalized data fields to contact entries for more tailored information management.
D
DMARC (Domain-based Message Authentication, Reporting & Conformance)
An email authentication protocol that protects against unauthorized use of your email domain, reducing phishing and spam.
DKIM (DomainKeys Identified Mail)
An authentication method that uses encryption to verify that an email was sent from a legitimate server and hasn't been altered.
Drive Integration
Integration with ZenInbox Drive for seamless storage and access to email attachments and files within the platform.
E
Email Support
Assistance provided via email for any queries or issues users may encounter while using ZenInbox.
Email Templates
Pre-designed email formats that users can customize and reuse, ensuring consistency and saving time on composition.
Email Thread
A sequence of related emails grouped together to display the conversation flow, making it easier to track discussions.
Encryption
The process of encoding emails to protect sensitive information from unauthorized access during transmission.
G
Grammar Check
A feature that scans emails for grammatical errors and provides suggestions for corrections to enhance professionalism.
I
Insights
Analytical tools that offer data on email performance, such as open rates and response times, to help users optimize their communication.
Internal Messaging
A built-in chat system that allows team members to communicate directly within ZenInbox without using external messaging apps.
IP Allow List
A security feature that restricts account access to specified IP addresses, enhancing protection against unauthorized logins.
ISP (Internet Service Provider)
An organization that provides services for accessing and using the internet, essential for email communication.
L
LLM Integration
Integration with Large Language Models to enhance AI capabilities like composing, summarizing, translating, and rephrasing emails.
M
Mailboxes
Individual email accounts connected to ZenInbox, each with its own settings and email data.
Manager Roles and Permissions
Role-based access controls that allow managers to assign specific permissions and access levels to team members.
Merge Conversations
A feature that combines related email threads into a single conversation for better organization and clarity.
Multi-Account Management
The ability to add and manage multiple email accounts from different providers within ZenInbox.
N
Notifications
Alerts that inform users about important events, such as new emails, task updates, or team mentions.
O
OAuth2 Authentication
A secure protocol that allows ZenInbox to access user data from other services without exposing passwords.
Out of Office Mode
Automatically sends customized replies to incoming emails, informing senders that the recipient is unavailable.
P
Personal Audit Log
A detailed record of an individual user's actions within the platform, useful for tracking and accountability.
Phishing
Fraudulent attempts to obtain sensitive information by disguising as a trustworthy entity. ZenInbox offers features to detect and prevent phishing.
Phishing Protection
Security measures that identify and block phishing attempts to safeguard user information.
Prebuilt Automation Templates
Ready-made automation workflows that users can implement immediately to streamline processes.
Priority Inbox
An inbox view that prioritizes emails based on importance, helping users focus on critical messages.
Priority Support
Enhanced support services offering faster response times and dedicated assistance for premium users.
R
Rephrase
An AI feature that suggests alternative wording for sentences to improve clarity or adjust tone.
S
Send and Snooze
Allows users to send an email and temporarily remove it from the inbox until a specified time.
Send Later
Enables scheduling of emails to be sent at a future date and time.
Shared Attachments Drive
A shared storage area where team members can access and manage attachments collectively.
Shared Drafts
Permits multiple team members to collaborate on email drafts before sending.
Shared with Me
A section displaying files, emails, or folders that have been shared by other users.
Single Sign-On (SSO)
An authentication method allowing users to access multiple applications with one set of login credentials.
Smart Labels
Intelligent labeling system that automatically categorizes emails based on content or predefined rules.
Smart Views
Customizable inbox views that display emails matching specific criteria or filters set by the user.
Spellcheck
Automatically checks and highlights spelling errors in emails, offering corrections.
SPF (Sender Policy Framework)
An email validation system that detects email spoofing by verifying sender IP addresses.
Storage
The allocated digital space in ZenInbox for storing emails, files, and attachments.
T
Task Assignment
Allows users to assign tasks or emails to team members, streamlining workflow and accountability.
Team Audit Log
A comprehensive record of all team activities within ZenInbox, used for monitoring and compliance.
Team Availability
Displays the current availability status of team members, aiding in scheduling and collaboration.
Team Collision Detection
Alerts users when another team member is viewing or responding to the same email to avoid duplicate efforts.
Team Management
Administrative tools for overseeing team members, including adding users, assigning roles, and setting permissions.
Team Mentions
Feature that lets users tag team members in comments or messages to draw their attention.
Threat Manager
A security feature that monitors for potential threats like malware or suspicious activities within the platform.
Tracking Link Protection
Identifies and blocks malicious tracking links in emails to protect user privacy and security.
Translate
An AI-powered tool that translates email content into different languages in real-time.
Two-Factor Authentication (2FA)
An extra layer of security requiring two forms of verification before granting account access.
U
Undo Send
Provides a short window of time after sending an email during which users can recall or cancel the send action.
Unified Inbox
Combines emails from all connected accounts into a single inbox for streamlined management.
Upload to Shared Drive
Enables users to upload files directly to a shared drive accessible by all authorized team members.
W
Webhooks
Allows real-time data transfer by sending automated messages or payloads to external URLs when specific events occur.
Workflows
Customizable sequences of automated actions triggered by specific events, aiding in efficient email management.
Workspaces
Dedicated collaborative spaces where teams can organize emails, files, and tasks related to specific projects or departments.